Bharat Crystals ("we" and "us") is the operator of (Bharatcrystal.com). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

Please note that if your orders are not delivered, it might happen due to a technical issue. So please email us at Bharatcrystals01@gmail.com and the resolution or refund usually takes 15 days to resolve. 
By buying our product, you agree that you abide by this company policy.

GENERAL

We try to maintain accurate stock counts of all sneakers and apparels on our website. However, in rare cases of a stock discrepancy, we will fulfil the available products to you, and contact you about whether you would prefer to await restocking of the product you selected, a different size ( subject to availability), a different product of same or greater value or store credit of the billed amount.

we will deliver all the product within 5-6 working days.

• As soon as your order has been dispatched, you will receive an email with a tracking number which you can use to track your order on the website of the relevant courier company.

• The customer must provide a full and valid address and contact details. Aliens Crib can’t and won’t be held responsible for the loss of shipment due to incorrect address details. 

• Deliveries by our delivery partners will take place on weekdays from Monday to Friday. Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. Please note we don't ship on weekends.

• All deliveries will be attempted 2 times, in case of the customer’s inability to receive the package the first time. The order is returned to us if the order isn’t received by the customer on the 2nd time and additional fees would be charged for further shipping attempts. Please email us at Bharatcrystals01@gmail.com in such cases.

• Any delay and/or extension in delivery time caused by the courier company carrying your package is their responsibility. We will attempt to fast-track the delivery in case of delays, however, won’t and can’t be held liable for such after we’ve dispatched the item from our end.

• In instances of receival of a damaged-in-transit package, please write us a mail at Bharatcrystals01@gmail.com
•  Bharatcrystal.com support team will work with you to give you a solution to the issue.
  
• INTERNATIONAL CUSTOMS & TAXES
  

Since customs and duties collection differs in every country, they cannot be predicted- hence any additional duties or taxes charged by the government and thereby the courier company is deemed to be the buyer’s responsibility.